Shipping policy

DOMESTIC SHIPPING - Australia Post

· We aim to dispatch all orders placed before 12 PM AEST Monday - Friday the same day. If your order is placed after this time, on a weekend, or on a Victoria Public Holiday, we aim to have these dispatched the next business day*.

 

· Purchases made on weekends, and on Victoria Public Holidays, are processed and shipped the following business day. Once your order is dispatched you will receive your tracking number via your email entered at checkout.

· Estimated shipping/delivery times do not include dispatch times. Please allow 2-3 business days for dispatch during product launches, sale periods or restocks, as we may experience higher order volumes.

· If your order contains a pre-order item, it will be shipped in full once that item is available. The estimated arrival date for pre-orders is listed on the product page. To receive any in-stock items sooner, we recommend placing a separate order.

Standard shipping (7–12 business days): $10 AUD
Free shipping on all Australian orders over $150 AUD

 

INTERNATIONAL SHIPPING

Standard rate shipping (7–20 business days): Calculated at checkout per country.
We ship to a select international countries. Global shipping not available.

Duties & Taxes

Import duties and taxes are included in the final price at checkout for USA and Europe.

 

PRE ORDER ITEMS

Pre-order items are clearly noted on their product pages, including estimated shipping timeframes—please review carefully before purchasing. 

If your order includes both in-stock and pre-order items, the entire order will be shipped together once the pre-order item is ready. If you would like your in-stock items to be dispatched earlier, please place two separate orders.